Banking and Finance Information
Loans Secured up to 50% by the Government.
These loans can be applied for by businesses experiencing difficulties during Covid-19 and can be used for working capital and other requirements during this time. All normal credit criteria will be applied by banks.
This means, if your business was profitable and has been impacted only by Covid-19, then your application will be considered as a pathway to help the business to survive, but must still have the capacity to repay the loan after this time.
If your business was not performing well, and sufficient to usually repay the loan, then it’s unlikely to have a favourable outcome with this type of loan.
Hardship – Deferral Of Loan Payments and other assistance:
Below is a link to the ABA website containing hardship contact details for participating banks:
Below is a list of contact details to support other types of finance:
| Lender | Phone Number | Email Address | Link |
|---|---|---|---|
| ALS | 1800 688 995 | ||
| Alphabet | 1800 220 580 | alphabetaustralia@alphabet.com | |
| AMMF | 1300 263 123 | customerservice@ammf.com.au | |
| ANZ | 1800 252 845 | https://www.anz.com.au/about-us/sustainability/financial-hardship/ | |
| Axsess Today | 1300 586 936 | accounts@anglefinance.com.au | |
| Bank of Melb | 1800 600 266 | https://www.bankofmelbourne.com.au/contact-us/financial-hardship | |
| BMW/Alphera | 1800 333 636 | hardship@bmwfinance.com.au | |
| BOQ | 1800 079 866 | ||
| Capital | 1800 642 626 | https://www.capitalfinance.com.au/defer-your-equipment-finance-payments | |
| CBA | 1300 720 814 | https://www.commbank.com.au/latest/support-for-home-loan-customers.html?ei=pers_HL | |
| Finance One | 1800 346 663 | customercare@financeone.com.au | |
| Firstmac | 1800 651 898 | ||
| Flexirent | 1800 240 102 | ||
| Get Capital | 1300 249 649 | enquiries@getcapital.com.au | |
| Grow Equipment Finance | 1300 001 420 | assetfinance@growbiz.com.au | |
| Kikka Capital | 1300 414 195 | info@kikka.com.au | |
| Latitude | 13 10 24 | https://latitudefs.zendesk.com/hc/en-au/articles/360006857537-What-to-do-if-you-need-help-as-a-result-of-COVID-19 | |
| Liberty | 13 11 33 | help@liberty.com.au | https://www.liberty.com.au/financial-hardship |
| Macquarie | 1300 364 050 | mcafleasingcare@macquarie.com | https://www.macquarie.com/au/personal/forms/financial-hardship |
| Metro | 1300 362 627 | collections@metrofin.com.au | |
| Morris Finance | 03 5223 3453 | ||
| Moula | 1300 885 893 | ||
| NAB | 13 10 12 | https://www.nab.com.au/common/forms/coronavirus-contact-form | |
| Now Finance | 1300 275 669 | ||
| Pepper | 1800 356 353 | assist@pepper.com.au | |
| RACV | 13 15 60 | hardship@racv.com.au | |
| Ratesetter | 1300 768 710 | contact@ratesetter.com.au | |
| RedZed | 1300 722 462 | clientservices@redzed.com | |
| Selfco | 1300 121 110 | leasing@selfco.com.au | |
| Spotcap | 1800 107 010 | ||
| St. George | 1800 600 266 | automotivecollections@stgeorge.com.au | https://www.stgeorge.com.au/contact-us/financial-hardship/step-to-getting-back-on-track |
| Thorn | 02 9101 5000 | covid19responseteam@tbf.com.au | |
| TL Rentals | 1300 137 146 | collections@tlrentals.com.au | |
| Westpac | 1800 067 497 | businesscollectionsadelaide@westpac.com.au | |
| VW Finance | hardship@vwfs.com.au |